laptop and a wrench

Erro

'Unable to run java.exe’ error received during portal upgrade due to presence of an extension-less file called ‘program’ in the portal install directory which causes the portal homepage to be inaccessible after the upgrade.

Última Publicação: March 9, 2018 Portal for ArcGIS
Número de ID do Erro BUG-000111763
EnviadoFebruary 18, 2018
Última ModificaçãoJune 5, 2024
Aplica-se àPortal for ArcGIS
Versão encontrada10.5.1
Sistema OperacionalWindows OS
Versão do Sistema Operacional2012 R2
StatusKnown Limit

Informações Adicionais

Microsoft does not recommend having an extension-less file named "Program" in the root of the drive (For example: C:\Program) as this can cause issues with many applications. Upon starting the operating system, if it detects a file or folder in the root of the drive named C:\Program it usually displays the following message: "File Name Warning There is a file of folder on your computer called "C:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?"

Solução Provisória

Rename the <a href="file:C:/Program" target="_blank">C:\Program</a> file to <a href="file:C:/Program1" target="_blank">C:\Program1</a>

Etapas para Reproduzir

ID do Erro: BUG-000111763

Software:

  • Portal for ArcGIS

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download