laptop and a wrench

Erro

The Geotagged Photos To Points tool does not geotag photos that have been converted from .heic file to the .jpg file format.

ArcGIS Pro
Número de ID do Erro BUG-000176372
EnviadoMay 12, 2025
Última ModificaçãoJune 18, 2025
Aplica-se àArcGIS Pro
Versão encontrada3.4
Sistema OperacionalWindows OS
Versão do Sistema Operacional10.0 64 Bit
StatusNon-Reproducible

Informações Adicionais

The issue looks to be specific to how the photos were brought onto the computer. All of the GPS metadata is removed when sending the photos through a message or through Teams, but the GPS properties stay in the image metadata when it is sent through an email directly and then save the photo as a JPEG. The tool works as expected when using the method of sending it through an email and saving it as a .jpeg file after doing so. Because of this, it does not look like it is an issue with the tool itself (or ArcGIS Pro), but rather the GPS data being wiped on depending on how it is sent.

Etapas para Reproduzir

ID do Erro: BUG-000176372

Software:

  • ArcGIS Pro

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download