laptop and a wrench

Erro

The Download Map feature does not create a Vector Tile Package (VTPK) when signed out of ArcGIS Online even when signed in to a different licensing portal.

ArcGIS Pro
Número de ID do Erro BUG-000132048
EnviadoJuly 6, 2020
Última ModificaçãoApril 23, 2025
Aplica-se àArcGIS Pro
Versão encontrada2.5.2
Sistema OperacionalWindows OS
Versão do Sistema Operacional10.0
StatusAs Designed

Informações Adicionais

This is the expected behavior. Tokens are required by ArcGIS Online to extract data from feature and tiled layers to determine the user type and role of the person who is attempting to extract the data, as well as to determine any ownership or configuration requirements are satisfied for the appropriate layers in the map. This token is required by ArcGIS Online to extract the data, which is unrelated to any licensing assigned from the ArcGIS Enterprise portal that is used to run ArcGIS Pro, or the fact that the ArcGIS Online data is being made available through ArcGIS Enterprise. Documentation for ArcGIS Enterprise describes methods to configure Esri base maps in the Enterprise portal so the end user does not have to sign in to ArcGIS Online to download the data from the Enterprise portal. In the 'Take maps offline' help topic, navigate to the section 'Use an Esri basemap offline'. Refer to this link https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm for more information. Any changes to this behavior would be considered enhancements to ArcGIS Online and/or ArcGIS Enterprise and not ArcGIS Pro.

Solução Provisória

Sign in to ArcGIS Online when downloading the map as a Vector Tile Package (VTPK).

Etapas para Reproduzir

ID do Erro: BUG-000132048

Software:

  • ArcGIS Pro

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download