laptop and a wrench

Erro

The ArcGIS Experience Builder applications using custom widgets break when the custom widget is removed from ArcGIS Portal.

Portal for ArcGIS
Número de ID do Erro BUG-000179582
EnviadoSeptember 18, 2025
Última ModificaçãoSeptember 22, 2025
Aplica-se àPortal for ArcGIS
Versão encontrada11.3
Sistema OperacionalWindows Server
Versão do Sistema Operacional2022
StatusIn Product Plan

Solução Provisória

  1. Add the widget back to the Portal. Refer to this link: https://doc.arcgis.com/en/experience-builder/11.0/configure-widgets/add-custom-widgets.htm for more information.
  2. Access the config.json for the experience via https://<PORTAL>/sharing/rest/content/items/[itemId]/resources/config/config.json.
  3. Copy this JSON output to a .json file locally on your machine.
    1. Name this file config.json.
  4. Search the config.json file for the old widget itemID.
  5. Replace that old widget itemID with the new widget itemID.
  6. Visit the updateResource endpoint on the experience(s) impacted by this problem. For example: https://<PORTAL>/sharing/rest/content/users/[userName]/items/[itemID]/updateResources. Refer to this link: https://developers.arcgis.com/rest/users-groups-and-items/update-resources/#json-response-syntax for more information.
  7. Within this operation pass the following parameters:
    1. File: the config.json on your machine
    2. Resource prefix: config
    3. File Name: config.json
  8. Once populated, press the Update Resource button.
  9. This will upload the config.json with the new itemID for the new widget and will fix the application impacted.
  10. Repeat this process for all experiences that are impacted by the old custom widget.

Etapas para Reproduzir

ID do Erro: BUG-000179582

Software:

  • Portal for ArcGIS

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download