laptop and a wrench

Bug

Running a Digital Asset Exchange file (DAE) in the Import 3D Files tool returns the "Error 999998: Unexpected Error" error message.

ArcGIS Pro
Bug ID Number BUG-000161657
SubmittedSeptember 25, 2023
Last ModifiedJanuary 8, 2026
Applies toArcGIS Pro
Version found3.1.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.7
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.7.

Steps to Reproduce

Bug ID: BUG-000161657

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options