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Erro

Offline areas fail to download after the sync is disabled and re-enabled for a layer in ArcGIS Collector (iOS).

Última Publicação: January 8, 2021 ArcGIS Collector
Número de ID do Erro BUG-000136054
EnviadoDecember 10, 2020
Última ModificaçãoJune 5, 2024
Aplica-se àArcGIS Collector
Versão encontradaN/A
Sistema OperacionalApple iOS
Versão do Sistema Operacional14.0x
StatusWill Not Be Addressed

Informações Adicionais

This is expected behavior when disabling the sync capability of a feature service after map areas have been generated for a web map. The existing map areas can no longer be downloaded and need to be recreated through the web map settings. When disabling the sync capability, there is a warning message returned, "If you disable sync the existing copies can no longer upload or download any data changes." This applies to existing offline areas which have been downloaded prior as well as to the map areas themselves created for the web map. Refer to the 'Manage map areas' section in the following link, https://doc.arcgis.com/en/arcgis-online/manage-data/take-maps-offline.htm#ESRI_SECTION1_8C6055E984D34AF4A25B989DDCAACF87.

Solução Provisória

Delete the offline map areas and create new ones.

Etapas para Reproduzir

ID do Erro: BUG-000136054

Software:

  • ArcGIS Collector

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