laptop and a wrench

Erro

Importing an MXD file into ArcGIS Pro on a VMware virtual machine (VM) results in a crash with a breakpoint exception in win32u.dll.

ArcGIS Pro
Número de ID do Erro BUG-000175109
EnviadoMarch 18, 2025
Última ModificaçãoJune 24, 2025
Aplica-se àArcGIS Pro
Versão encontrada3.4.2
Sistema OperacionalWindows OS
Versão do Sistema Operacional10.0 64 Bit
StatusKnown Limit

Informações Adicionais

This is VMWare issue, with the crash occurring in their software stack and affecting many applications. Their issue has been acknowledged here: https://knowledge.broadcom.com/external/article/383994/applications-using-vmware-tools-125-is-c.html

Solução Provisória

Install VMware Tools 12.5.1 or higher, or implement one of the workarounds developed by the owners of VMware, Broadcom. The workarounds, as described in their knowledge base, include: Disable the use of llvmpipe by adding this virtual machine config option to the VM's VMX file: guestinfo.svga.disableLLVMPipe=TRUE - Set a system environment variable SVGA_ALLOW_LLVMPIPE=0

Etapas para Reproduzir

ID do Erro: BUG-000175109

Software:

  • ArcGIS Pro

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