laptop and a wrench

Erro

ArcMap crashes when adding a basemap to the MXD when the external monitor is connected to the system.

Última Publicação: August 10, 2022 ArcGIS for Desktop
Número de ID do Erro BUG-000150927
EnviadoJuly 20, 2022
Última ModificaçãoDecember 13, 2024
Aplica-se àArcGIS for Desktop
Versão encontrada10.8.1
Sistema OperacionalWindows OS
Versão do Sistema Operacional10.0 64 Bit
StatusWill Not Be Addressed

Informações Adicionais

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Solução Provisória

  • Use ArcMap in minimum screen size when using the basemap.
  • Keep the resolution for the external monitor as 2560*1440 so that ArcMap works fine in full screen as well.

Etapas para Reproduzir

ID do Erro: BUG-000150927

Software:

  • ArcGIS for Desktop

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