laptop and a wrench

Erro

ArcMap crashes after updating to the Windows Security patch KB5015807 on an Azure instance running Windows 10 Enterprise for Virtual Desktop v20h2.

ArcGIS for Desktop
Número de ID do Erro BUG-000152424
EnviadoSeptember 19, 2022
Última ModificaçãoJune 5, 2024
Aplica-se àArcGIS for Desktop
Versão encontrada10.7.1
Sistema OperacionalWindows OS
Versão do Sistema Operacional10.0 64 Bit
StatusWill Not Be Addressed

Informações Adicionais

This issue is unable to be addressed within the current product support cycle. If the issue continues to affect the work in a supported release, please contact Esri Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter mature support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release ArcGIS Desktop 10.9, and it is recommended to migrate to ArcGIS Pro. Refer to Migrate from ArcMap to ArcGIS Pro at https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate for more information.

Solução Provisória

Choose one of the workarounds provided:

  • Update Windows to the newest security patch.
  • Uninstall the Windows Security patch KB5015807.

Etapas para Reproduzir

ID do Erro: BUG-000152424

Software:

  • ArcGIS for Desktop

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download