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Erro

ArcGIS Server 11.2 default print service fails to print its own services when the IPv6 protocol is disabled.

ArcGIS GIS Server
Número de ID do Erro BUG-000163098
EnviadoNovember 20, 2023
Última ModificaçãoMay 2, 2025
Aplica-se àArcGIS GIS Server
Versão encontrada11.2
Sistema OperacionalWindows Server
Versão do Sistema Operacional2019 64 Bit
StatusWill Not Be Addressed

Informações Adicionais

The default behavior of Microsoft Windows is to prefer IPv6, even if IPv6 is disabled. If users make the unrecommended change to disable IPv6, they must also change Windows to prefer IPv4 over IPv6. Refer to the following documentation for guidance on configuring IPv6 in Windows for advanced users: https://learn.microsoft.com/en-US/troubleshoot/windows-server/networking/configure-ipv6-in-windows which states "Internet Protocol version 6 (IPv6) is a mandatory part of Windows Vista and Windows Server 2008 and newer versions. We do not recommend that you disable IPv6 or its components. If you do, some Windows components may not function."

Solução Provisória

Although not documented as a requirement, it appears that ArcGIS Enterprise is using IPV6 for some operations internally. It is suggested to keep IPV6 available on the network until this defect or formal document can be resolved.

Etapas para Reproduzir

ID do Erro: BUG-000163098

Software:

  • ArcGIS GIS Server

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