laptop and a wrench

Erro

ArcGIS Enterprise Cloud Builder deployment on Microsoft Azure with a three-character prefix fails to upgrade and returns the error message "Windows computer name cannot be more than 15 characters long".

ArcGIS Enterprise Cloud Builder for Microsoft Azure
Número de ID do Erro BUG-000163926
EnviadoDecember 21, 2023
Última ModificaçãoJune 6, 2024
Aplica-se àArcGIS Enterprise Cloud Builder for Microsoft Azure
Versão encontrada11.2
Sistema OperacionalWindows Server
Versão do Sistema OperacionalN/A
StatusDuplicate

Informações Adicionais

Duplicate of BUG-000164769: This issue is a duplicate of BUG-000164769, that is resolved for ArcGIS Enterprise 11.3.

Solução Provisória

  • While attempting an upgrade through Cloud Builder at the Summary page (very last screen), click on Save automation artifacts, provide a file name, select PowershellScripts and cross platform CLI scripts checkboxes and click Generate. It generates an archive (zip file) in the path provided. 
  • Locate the above file and extract in a folder. 
  • Find the sub string - "SiteUpgradeVM" and replace it with "UpgradeVM" in the below files of the above folder. 

i. Upgrade-ArcGISSite.ps1 

ii. add-upgrade-vm.parameters.json 

iii. upgrade-portal.parameters.json 

iv. -upgrade-server.parameters.json 

v. upgrade-datastore-install.parameters.json 

  • Add the following line in Upgrade-AzureResourceGroup.ps1 after line 175 Invoke-ExecuteTemplate -TemplateName 'postupgrade-portal' -VMNames $PortalMachineNames.
  • Run the ./Upgrade-ArcGISSite.ps1.

Etapas para Reproduzir

ID do Erro: BUG-000163926

Software:

  • ArcGIS Enterprise Cloud Builder for Microsoft Azure

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