laptop and a wrench

Erro

After upgrading ArcGIS Enterprise 10.6.1 to ArcGIS Enterprise 10.8.1, computer uploaded images in Sites & Pages break.

Última Publicação: May 7, 2021 Portal for ArcGIS
Número de ID do Erro BUG-000137893
EnviadoMarch 3, 2021
Última ModificaçãoJune 5, 2024
Aplica-se àPortal for ArcGIS
Versão encontrada10.8.1
Sistema OperacionalWindows OS
Versão do Sistema Operacional2019 64 Bit
StatusWill Not Be Addressed

Informações Adicionais

This is not something the Enterprise Sites product team can address at this time. In ArcGIS Enterprise 10.8, the Enterprise Sites added the ability to upload images directly from the Sites application, removing the need to upload images via ArcGIS Enterprise. Sites retains the images, but once the edit pencil is clicked the new image handling is referenced which breaks the link to the original image. Our recommendation is to back up existing site resources before upgrading from pre ArcGIS Enterprise 10.8 sites.

Solução Provisória

1. Go to C:\arcgisportal\content\items\<Site ID>\resources.

2. Copy all files except theme.json.

3. Go to C:\arcgisportal\content\items\<Page ID>\resources.

4. If \resources folder does not exist, then create it.

5. Paste items.

6. Refresh broken Page(s).

Videos:

<Example 1 to be uploaded to KA-000025228...>

<Example 2 to be uploaded to KA-000025228...>

Etapas para Reproduzir

ID do Erro: BUG-000137893

Software:

  • Portal for ArcGIS

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