laptop and a wrench

Erro

After restoring a lost connection to the License Manager, ArcGIS Pro forces the project to shutdown and only allows the user to save or not save the changes, without allowing the option of cancelling the shutdown and using the re-established License Manager connection.

Última Publicação: April 10, 2020 ArcGIS Pro
Número de ID do Erro BUG-000129482
EnviadoMarch 18, 2020
Última ModificaçãoJune 5, 2024
Aplica-se àArcGIS Pro
Versão encontrada2.4.3
Sistema OperacionalWindows OS
Versão do Sistema Operacional10.0 64 Bit
StatusWill Not Be Addressed

Informações Adicionais

This is by design. When ArcGIS Pro loses connection to the license manager due to network issues, license manager stopped/failure, etc., ArcGIS Pro displays a toast message every 2 minutes for 60 minutes. If rectified in withing the time span, ArcGIS Pro reconnects automatically and resume as expected. Else, a second message dialogue is displayed in which the user is provided an option to save, don't save and cancel. ArcGIS Pro does not make an attempt to reconnect after 60 minutes and must close.

Solução Provisória

  1. Allow ArcGIS Pro to shut down by selecting Yes or No when prompted to save changes to the project. 
  2. Restart ArcGIS Pro and it will be connected to the License Manager.

Etapas para Reproduzir

ID do Erro: BUG-000129482

Software:

  • ArcGIS Pro

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download