laptop and a wrench

Erro

Adding an attachment to registered service with stored credentials in ArcGIS Online fails when the file size exceeds 950 KB.

ArcGIS Online
Número de ID do Erro BUG-000162760
EnviadoNovember 7, 2023
Última ModificaçãoAugust 27, 2024
Aplica-se àArcGIS Online
Versão encontradaOct 2023
Sistema OperacionalWindows Server
Versão do Sistema Operacional2022
StatusNon-Reproducible

Informações Adicionais

This issue is not reproducible in the current version of ArcGIS Online, as attachments larger than 950 KB are being successfully added. If this issue persists, contact Esri Support Services and provide the specifics of the environment and steps to reproduce for further investigation.

Solução Provisória

The workaround is the same as in BUG-000103606.

  1. Follow all the same steps up to step 5.
  2. Instead of adding the feature access URL as a service with stored credentials, open a new Map Viewer window.
  3. In the Map Viewer, select Add > Add layer from URL and add the feature access URL. Provide the credentials when requested.
  4. Within the Map Viewer, try adding an attachment with more than 950 KB in size to a feature, and it will succeed without issue.

Etapas para Reproduzir

ID do Erro: BUG-000162760

Software:

  • ArcGIS Online

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download