laptop and a wrench

Erro

A file-based tile cache data store backup fails to restore after being upgraded to ArcGIS Enterprise 11.2.

Portal for ArcGIS
Número de ID do Erro BUG-000162528
EnviadoOctober 31, 2023
Última ModificaçãoJune 5, 2024
Aplica-se àPortal for ArcGIS
Versão encontrada11.1
Sistema OperacionalWindows Server
Versão do Sistema Operacional2022
Versão Fixa11.3
StatusFixed

Solução Provisória

The following changes should be performed on all ArcGIS Data Store machines with the tile cache data store configured:

  1. Modify the 'tilecache_backup_type' property in '<arcgisdatastore>/etc/datastore.properties' to 'REPLICATION_BACKUP'.
  2. Restart the ArcGIS Data Store service.

Once the changes are complete for the machines on the site, perform the following steps:

  1. Take a new backup from the primary deployment.
  2. Restore to the secondary deployment.
  3. Verify that scene layers are accessible on the secondary deployment.

 

Refer to the following related Esri Community thread for additional information: https://community.esri.com/t5/high-availability-and-disaster-recovery-questions/arcgis-enterprise-11-1-restoring-tile-cache-breaks/m-p/1343798/highlight/true#M633

Etapas para Reproduzir

ID do Erro: BUG-000162528

Software:

  • Portal for ArcGIS

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