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Bug Number BUG-000133317
Submitted Aug 25, 2020
Modified Sep 28, 2022
Severity Medium
Applies To ArcGIS Enterprise
Version Found No Version Found
Prog Language N/A
Server Platform Windows OS 2016 64 Bit
Client Platform Windows OS 2016 64 Bit
Database N/A
Locale N/A
Status Fixed
Learn more
Version Fixed 10.9
SP Fixed N/A

Bug BUG-000133317


The default print service in ArcGIS Server 10.8.1 on certain operating systems fails to print maps, and returns the error message, “Error executing tool. Export Web Map Task : error raised" when the account running ArcGIS Server is not an administrator.

Additional Information

This issue is fixed with the ArcGIS Server 10.8.1 Print Service Patch, refer to the following link, https://support.esri.com/en/download/7834.

Alternate Solution

Find the patch in the following link, https://support.esri.com/en/download/7834.