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Bug Number BUG-000125033
Submitted Sep 05, 2019
Modified Jul 01, 2022
Severity Critical
Applies To Portal for ArcGIS
Version Found 10.7.1
Prog Language N/A
Server Platform Windows OS 10.0 64 Bit
Client Platform Windows OS 10.0 64 Bit
Database N/A
Locale N/A
Status Fixed
Learn more
Version Fixed 10.8
SP Fixed N/A

Bug BUG-000125033


Users signed in through Integrated Windows Authentication (IWA) are unable to search for layers under My Organization in Map Viewer.

Additional Information

A fix for this issue is available for ArcGIS Enterprise 10.7.1 as part of this patch: https://support.esri.com/en/Products/Enterprise/portal-for-arcgis/portal-for-arcgis/10-7-1#downloads?id=7749

Alternate Solution

Add layers to Map Viewer by clicking Add > Add Layer from Web and paste the item's REST URL.


Creating a custom role using the User role template and adding only the Collaboration check box appears to resolve the hanging issue. Uncheck the other administration privileges that are automatically populated when collaboration is selected. This minimizes any privileges needed to work around this issue.