Bug Number BUG-000095417
Submitted Mar 31, 2016
Modified Dec 07, 2021
Severity Medium
Applies To ArcGIS GIS Server
Version Found 10.3.1
Prog Language N/A
Server Platform Windows 2012 R2
Client Platform Windows 2012 R2
Database N/A
Locale N/A
Status Implemented
Version Fixed 10.5.1
SP Fixed

Bug BUG-000095417


After a ArcGIS Data Store crash, a "RecoveryFailure" status for the ArcGIS Data Store prevents users from restoring their ArcGIS Data Store.

Additional Information


Alternate Solution

1. User edited the file "<a href="file:C:/arcgisdatastore/etc/arcgis-data-store-config.json" target="_blank">C:\arcgisdatastore\etc\arcgis-data-store-config.json</a>" and changed "datastore.lastknownstatus" from "RecoveryFailed" to "Stopped".

2. Then from the AGS admin page, the user started the ArcGIS Data Store <a href="https://supt000901.esri.com/server/admin/data/items/enterpriseDatabases/AGSDataStore_ds_fisegbw6/machines/SUPT000901.ESRI.COM" target="_blank">https://supt000901.esri.com/server/admin/data/items/enterpriseDatabases/AGSDataStore_ds_fisegbw6/machines/SUPT000901.ESRI.COM</a>

3. When the ArcGIS Data Store runs into a catastrophic crash due to disk space failure, the file "<a href="file:C:/arcgisdatastore/etc/arcgis-data-store-config.json" target="_blank">C:\arcgisdatastore\etc\arcgis-data-store-config.json</a>" stores an information of the last status of the ArcGIS Data Store, and that any new attempt to start cannot recover it.