日本語
バグ番号 BUG-000088984
送信済み Jul 10, 2015
Modified Mar 07, 2018
重要度 Medium
対象ビュー: Collector for ArcGIS (Android)
見つかったバージョン 10.3.1
プログラム言語 N/A
サーバー プラットフォーム Android
クライアントのプラットフォーム Android
データベース N/A
ロケール N/A
ステータス Implemented
バージョンの修正内容 10.3.2
修正済みの SP N/A

不具合 BUG-000088984

概要

Custom print service with templates causes the Collector for ArcGIS (Android) application fails to sign in.


参考情報

N/A


他の解決策

Scenario 1: Sign in to the Collector for ArcGIS application. The sign-in fails and redirects to the URL page. The OAuth login can be seen when signing in. Workaround: 1. Reset the organizations custom print service back to Esri Default (by removing the URL*) and save. 2. Restart the Collector for ArcGIS application and sign in. 3. The login process no longer loops. Scenario 2: Sign in to the Collector for ArcGIS application. The OAuth page cannot be seen but rather a generic portal sign in. 1. Uninstall the application. 2. Reset the print service back to Esri Default (by removing the URL*) and save. 3. Reinstall the Collector for ArcGIS application. 4. Sign in to Collector for ArcGIS. To reset the utility services back to their default URLs, delete the URL for each utility service configured, and click Save. When returning to the Utility Services page, the URLs are reset to defaults as described here, http://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm.