When downloading maps for offline use in Collector for ArcGIS (Android) version 18.0.3, an error message is returned: "The map 'map name' failed to download with the message: Handshake failed." This occurs only with secured feature services that were previously hosted in ArcGIS Server, but then added to ArcGIS Online as a service with stored credentials. The web map with the service successfully downloads in previous versions of Collector for ArcGIS and in iOS devices.

最後に公開された状態: June 12, 2019

Collector Classic for ArcGIS (Android)

不具合 ID 番号	BUG-000118002
送信されました	November 7, 2018
最終更新日	June 5, 2024
適用対象	Collector Classic for ArcGIS (Android)
見つかったバージョン	18.0.3
オペレーティングシステム	Android
ステータス	Known Limit

参考情報

With the changes implemented in Collector for ArcGIS on Android 18.0.3, ensure the web server(s) hosting ArcGIS Server supports Transport Layer Security (TLS) 1.1 or higher.