When creating charts in Open Data, if feature services are not shared with 'Everyone', the following error message is returned: "The underlying service failed to respond."
最後に公開された状態: August 15, 2018ArcGIS Online
不具合 ID 番号
BUG-000115758
送信されました
July 31, 2018
最終更新日
June 5, 2024
適用対象
ArcGIS Online
見つかったバージョン
6.2
ステータス
Known Limit
開発チームによる確認後に、この問題が、Esri の管理の範囲外にあるソフトウェアの既知の制限に関するものであると判断されました。 問題の「参考情報」セクションに、さらに詳細な説明が示されていることがあります。
参考情報
Services used to back Open Data datasets must be shared to Everyone (and to a group that has been added to the site). According to http://docstg.arcgis.com/en/hub/data/server-configuration-details.htm:
"Services need to be publicly accessible
ArcGIS Hub contains a process that will query statistical information from the server to show a summary of the data as well makes requests for the data 1,000 records at a time to build up a cache to support download file types. This automatic ETL (extract-transfer-load) process is run when a consumer attempts to download the data, and once cached, the download request will respond from the cache to help save the load on your server. Both of these services to index and build the cache need to communicate with the server through the firewall."
The error message is returned If the service is shared only to the group and not to Everyone, as the service is no longer publicly available.