laptop and a wrench

不具合

When connecting to a Server Message Block (SMB) 3.0 directory on the Dell EMC Isilon network-attached storage (NAS) and leveraging SMB Multichannel from ArcGIS Pro, the reading and writing performance is negatively impacted.

最後に公開された状態: December 23, 2022 ArcGIS Pro
不具合 ID 番号 BUG-000128763
送信されましたFebruary 18, 2020
最終更新日June 25, 2025
適用対象ArcGIS Pro
見つかったバージョン2.5
オペレーティング システムWindows OS
オペレーティング システムのバージョン10.0 64 Bit
ステータスWill Not Be Addressed

参考情報

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

対処法

There is only one known workaround that does not require modification of the NAS appliance itself, but the success probability is inconsistent. Instead of utilizing Universal Naming Convention (UNC) paths to access directories on a Dell EMC Isilon NAS with Server Message Block (SMB) 3.0 enabled, map those paths to letter drives and realize normal read or write performance.

If this does not resolve the problem, the only other known workaround as of 2022 is to disable SMB Multichannel on the Isilon appliance, as this performance behavior has been isolated to that capability being enabled.

再現の手順

不具合 ID: BUG-000128763

ソフトウェア:

  • ArcGIS Pro

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