不具合
The Tailscale application causes the ArcGIS Server (Windows) service to stop and the service does not stay started after a machine reboot or ArcGIS Server (Windows) service restart.
| 不具合 ID 番号 | BUG-000153001 |
|---|---|
| 送信されました | October 14, 2022 |
| 最終更新日 | June 5, 2024 |
| 適用対象 | ArcGIS GIS Server |
| 見つかったバージョン | 10.8.1 |
| オペレーティング システム | Windows Server |
| オペレーティング システムのバージョン | 2019 64 Bit |
| ステータス | Non-Reproducible |
参考情報
Since the Tailscale application creates a second network interface card (NIC) for VPN access, ArcGIS Server needs to be configured to use the hostname properties file to utilize the correct second network interface card (NIC) and IP address. This allows the service to start successfully. This is fully supported in ArcGIS Server 10.8.1, refer to https://enterprise.arcgis.com/en/server/10.8/deploy/windows/multiple-nic-cards-dns-entries.htm for more information.対処法
Follow the documentation to configure ArcGIS Server in an environment with multiple network interface cards (NIC). This allows ArcGIS Server to use the correct IP address at start-up. Refer to https://enterprise.arcgis.com/en/server/10.8/deploy/windows/multiple-nic-cards-dns-entries.htm for more information. The issue only happens if the Tailscale application is running during a reboot or restart of the ArcGIS Server (Windows) service or machine. To keep the ArcGIS Server (Windows) service started:
- Before restarting the ArcGIS Server (Windows) service or rebooting the machine, stop the Tailscale Windows service and set the service to manually start.
- Once the ArcGIS Server is fully up and running, start the Tailscale Window service. The ArcGIS Server (Windows) service stays running.
再現の手順
不具合 ID: BUG-000153001
ソフトウェア:
- ArcGIS GIS Server
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