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不具合

The following error message, "Error Creating Report; please try again later." is returned on the Status page in ArcGIS Online when an organization contains a very large amount of content.

最後に公開された状態: November 3, 2021 ArcGIS Online
不具合 ID 番号 BUG-000143898
送信されましたOctober 21, 2021
最終更新日September 10, 2024
適用対象ArcGIS Online
見つかったバージョン9.3
オペレーティング システムN/A
オペレーティング システムのバージョンN/A
ステータスKnown Limit

参考情報

The status page is responding as designed. The web browser client request is timing out due to the processing required to fulfill the request. As a result, an error message is displayed on the screen indicating to attempt the request later. It is possible, at a different time where the backend system may successfully fulfill the request within the time allowed and a report is displayed. For organizations with large amounts of usage data, it is recommended when using the interactive website to create usage reports which are shorter in duration. For longer-term and summary reports, it is best for organization administrators to use the report creation feature and generate a new item in the portal for use later in generating custom reports.

対処法

Use reports instead. The call to/itemStatus has more time to complete than the call to/usage. It can also grab information from Postman for a shorter period of time (a few hours vs. one day) using the epoch time parameter.

再現の手順

不具合 ID: BUG-000143898

ソフトウェア:

  • ArcGIS Online

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