Survey123 Connect for ArcGIS and the Survey123 for ArcGIS field app fail to launch if Duet Display is installed on the machine.
最後に公開された状態: December 26, 2018ArcGIS Survey123
不具合 ID 番号
BUG-000117944
送信されました
November 5, 2018
最終更新日
June 5, 2024
適用対象
ArcGIS Survey123
見つかったバージョン
3.0
オペレーティング システム
Windows OS
ステータス
Will Not Be Addressed
開発チームは、この問題またはリクエストを検討した結果、これに対処しないことに決定しました。 問題の「参考情報」セクションに、さらに詳細な説明が示されていることがあります。
参考情報
After further investigation this bug is actually related to the Duet Display application and not Survey123 and needs to be raised, investigated and resolved by Duet Display. The bug can also be reproduced with a simple Qt app built with Qt 5.11 and will affect any app built with the Qt framework technology.
It appears that Duet Display is installing older Qt library files into system directories on Windows that are out dated and not supported in latest Qt 5.11 or above built apps. Therefore any apps built with a later version of Qt compared to what Duet Display was built with can not be opened as the Duet Display is causing the wrong version of Qt to be run at runtime which would explain the error message regarding opening Survey123 with a higher version of OpenGL.
Please follow up with Duet Display and have them update their application, until then there is nothing more that can be done from a Survey123 point of view.