laptop and a wrench

不具合

PDFs added as attachments on existing web services through ArcMap, on a machine without Adobe Reader installed, return a "Failed to load PDF" error when accessed at REST.

最後に公開された状態: October 6, 2017 ArcGIS GIS Server
不具合 ID 番号 BUG-000107914
送信されましたSeptember 8, 2017
最終更新日June 5, 2024
適用対象ArcGIS GIS Server
見つかったバージョン10.5.1
オペレーティング システムWindows OS
オペレーティング システムのバージョンN/A
ステータスWill Not Be Addressed

参考情報

The Attachment Manager adds the content type to the attachment table depending on file extensions. The tool gets the content type using the MIME type in HKEY_CLASSES_ROOT\MIME\Database\Content Type. If a machine does not have a PDF application registered, (application/pdf) then the content type is just set to ‘unknown’ when the attachment is added, and hence the PDF are not opened anywhere else, even though the extension is '.pdf'. The content type field determines how the attachment is opened, the file extension does not guarantee the content. There are two workarounds: 1. Install Adobe Reader on the machine. 2. Use Windows 10 because the operating system already has the content type built in, since most browsers can read PDF files.

対処法

Install Adobe Reader on the machine where ArcGIS for Desktop is installed.If not possible, through REST, change the format of the attachment from Unknown to PDF. This is explained further in the following document: (<a href="http://resources.arcgis.com/en/help/arcgis-rest-api/#/Attachment_Infos_Map_Service_Layer/02r3000000r0000000/" target="_blank">http://resources.arcgis.com/en/help/arcgis-rest-api/#/Attachment_Infos_Map_Service_Layer/02r3000000r0000000/</a>)

再現の手順

不具合 ID: BUG-000107914

ソフトウェア:

  • ArcGIS GIS Server

バグのステータスが変更されたときに通知を受け取る

Esri Support アプリのダウンロード

このトピックについてさらに調べる

ArcGIS エキスパートのサポートを受ける

テクニカル サポートへのお問い合わせ

Esri Support アプリのダウンロード

ダウンロード オプションに移動