1. Use Firefox or Chrome to access the web application.2. To use in IE, manually download the template and comment out line 50 of the layout.js file and clear the browsing cache. //Here's line 50 - dojo.byId('loadingImage').innerHTML = i18n.viewer.main.loading.loadingMessage; This will work in IE7 and IE8. If using IE9, need to synchronize the maps with scale and location, pan around the maps, and hit the refresh button next to the URL address bar before the map will show up.