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不具合

In ArcGIS StoryMaps, the error message, "This content isn’t supported here. Please try another link." is returned when embedding a PDF in a sidecar.

最後に公開された状態: June 15, 2022 ArcGIS Online
不具合 ID 番号 BUG-000149809
送信されましたJune 7, 2022
最終更新日June 5, 2024
適用対象ArcGIS Online
見つかったバージョンN/A
オペレーティング システムN/A
オペレーティング システムのバージョンN/A
ステータスAs Designed

参考情報

For security reasons, PDFs from the web must have the required cross-origin resource sharing (CORS) headers to be embedded in a story or collection. This is documented here in the ArcGIS StoryMaps FAQ: https://doc.arcgis.com/en/arcgis-storymaps/get-started/faq.htm#anchor19. The only situation where this does not apply is for PDFs hosted on the arcgis.com domain. This is because this is the same domain where ArcGIS StoryMaps is hosted, so there are no cross-domain security requirements (see the Workaround section). Note that PDFs hosted on the esri.com domain are also subject to these requirements. It is the decision of the Esri marketing departments whether to include these headers or not and at least the PDF provided in the bug report does not currently have the required headers to allow embedding. This issue is closed since it is not a software bug or defect. The software is behaving as designed according to the security requirements.

対処法

If there is a PDF file on the web that cannot be embedded in ArcGIS StoryMaps because it does not have the required cross-origin resource sharing (CORS) security headers, download the PDF file, upload it as an item to the ArcGIS account, share it with everyone, and use the public URL to embed it in a story or collection.

PDFs stored as items in ArcGIS Online and shared with everyone may be embedded in ArcGIS StoryMaps. This is because the PDF is being served from the same domain as where ArcGIS StoryMaps is hosted (arcgis.com), so there are no cross-domain security requirements.

再現の手順

不具合 ID: BUG-000149809

ソフトウェア:

  • ArcGIS Online

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