不具合
Hub site downloads get stuck on 'File generation in progress' if the data is updated or added to the Hub site content folder, and tries to be downloaded quickly.
| 不具合 ID 番号 | BUG-000141586 |
|---|---|
| 送信されました | July 21, 2021 |
| 最終更新日 | August 26, 2024 |
| 適用対象 | ArcGIS Hub |
| 見つかったバージョン | 9.1 |
| オペレーティング システム | Windows OS |
| オペレーティング システムのバージョン | 10.0 64 Bit |
| ステータス | Non-Reproducible |
参考情報
This issue is not reproducible in ArcGIS Hub at this time. There were several changes made to the Hub's download backend system as well as the User Interface, which could have resolved this intermittent issue. If this issue continues to be observed, reach out to Esri Support Services for further investigation.対処法
Due to the nature of this issue, one of the workarounds is simply to give more time between when the data is updated/added to the Hub site and when the downloads option is clicked.
For the most part, the average amount of time it takes to update the sharing settings, navigate back to the Hub site, find the layer and click downloads, is enough time for the site to load properly and the issue doesn't occur. However, this issue is worth brining awareness to in the instance that customers are using a highly trafficked Hub site that continuously is updating its data.
再現の手順
不具合 ID: BUG-000141586
ソフトウェア:
- ArcGIS Hub
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