不具合
Custom print service with templates causes the Collector for ArcGIS (Android) application fails to sign in.
| 不具合 ID 番号 | BUG-000088984 |
|---|---|
| 送信されました | July 10, 2015 |
| 最終更新日 | June 11, 2020 |
| 適用対象 | Collector Classic for ArcGIS (Android) |
| 見つかったバージョン | 10.3.1 |
| サーバー プラットフォーム | Android |
| Version Fixed | 10.3.2 |
| ステータス | Fixed |
対処法
Scenario 1: Sign in to the Collector for ArcGIS application. The sign-in fails and redirects to the URL page. The OAuth login can be seen when signing in.Workaround: 1. Reset the organizations custom print service back to Esri Default (by removing the URL*) and save.2. Restart the Collector for ArcGIS application and sign in.3. The login process no longer loops.Scenario 2: Sign in to the Collector for ArcGIS application. The OAuth page cannot be seen but rather a generic portal sign in.1. Uninstall the application.2. Reset the print service back to Esri Default (by removing the URL*) and save.3. Reinstall the Collector for ArcGIS application.4. Sign in to Collector for ArcGIS.To reset the utility services back to their default URLs, delete the URL for each utility service configured, and click Save. When returning to the Utility Services page, the URLs are reset to defaults as described here, <a href="http://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm" target="_blank">http://doc.arcgis.com/en/arcgis-online/administer/configure-services.htm</a>.再現の手順
不具合 ID: BUG-000088984
ソフトウェア:
- Collector Classic for ArcGIS (Android)
ArcGIS の専門家からヘルプを受ける
Esri Support アプリのダウンロード
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