laptop and a wrench

不具合

Attempting to log in to ArcGIS Online using enterprise logins for the first time as a new user fails if there is already a user account in ArcGIS Online with the exact name that the enterprise logins feature attempts to generate.

最後に公開された状態: March 21, 2018 ArcGIS Online
不具合 ID 番号 BUG-000101452
送信されましたDecember 13, 2016
最終更新日June 5, 2024
適用対象ArcGIS Online
見つかったバージョン4.4
オペレーティング システムN/A
ステータスWill Not Be Addressed

参考情報

There isn't a way for ArcGIS Online to automatically determine if an ArcGIS account conflicts with an account in the external enterprise identity store. It is up to the administrator of the ArcGIS Online organization and the enterprise identity store to ensure that the username formats are not the same. For, example, when configuring the NAMEID attribute for enterprise logins, the user's e-mail can be used as the enterprise user account name to prevent username conflicts.

対処法

If the account that is occupying the necessary syntax is owned by the same user attempting to get access via enterprise logins, do the following:1. Add the public account to the organization.2. If the public account owns content, delete or move the content to another user.3. Revoke Esri access.4. Delete the account from the organization.

再現の手順

不具合 ID: BUG-000101452

ソフトウェア:

  • ArcGIS Online

バグのステータスが変更されたときに通知を受け取る

Esri Support アプリのダウンロード

このトピックについてさらに調べる

ArcGIS エキスパートのサポートを受ける

テクニカル サポートへのお問い合わせ

Esri Support アプリのダウンロード

ダウンロード オプションに移動