Attempting to log in to ArcGIS Online using enterprise logins for the first time as a new user fails if there is already a user account in ArcGIS Online with the exact name that the enterprise logins feature attempts to generate.
最後に公開された状態: March 21, 2018ArcGIS Online
不具合 ID 番号
BUG-000101452
送信されました
December 13, 2016
最終更新日
June 5, 2024
適用対象
ArcGIS Online
見つかったバージョン
4.4
オペレーティング システム
N/A
ステータス
Will Not Be Addressed
開発チームは、この問題またはリクエストを検討した結果、これに対処しないことに決定しました。 問題の「参考情報」セクションに、さらに詳細な説明が示されていることがあります。
参考情報
There isn't a way for ArcGIS Online to automatically determine if an ArcGIS account conflicts with an account in the external enterprise identity store. It is up to the administrator of the ArcGIS Online organization and the enterprise identity store to ensure that the username formats are not the same. For, example, when configuring the NAMEID attribute for enterprise logins, the user's e-mail can be used as the enterprise user account name to prevent username conflicts.
対処法
If the account that is occupying the necessary syntax is owned by the same user attempting to get access via enterprise logins, do the following:1. Add the public account to the organization.2. If the public account owns content, delete or move the content to another user.3. Revoke Esri access.4. Delete the account from the organization.