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不具合

ArcGIS Workforce loading time for a simple projects takes extremely long to dowload in mobile devices for Android and Apple.

ArcGIS Workforce
不具合 ID 番号 BUG-000163693
送信されましたDecember 13, 2023
最終更新日July 23, 2024
適用対象ArcGIS Workforce
見つかったバージョンOct 2023
オペレーティング システムWindows OS
オペレーティング システムのバージョン11.0 64 bit
ステータスNon-Reproducible

参考情報

This issue is not reproducible in ArcGIS Online. If this issue occurs, reach out to Esri Support Services as additional information is needed for further investigation. Refer to this documentation for more details about downloading maps and creating map areas: https://doc.arcgis.com/en/workforce/android-phone/help/create-your-first-project.htm Creating a map area as part of the Worker map allows to prepackage an area of the map so mobile workers can download it. Creating map areas speeds up and simplifies the map download process for mobile workers and ensures all the data is available without an internet connection. The map area automatically downloads to their device upon opening the web map. If a map area is not created for the project, the Workforce layers and any sync-enabled reference layers download when the mobile worker opens the web map.

対処法

Creating a map area as part of the Worker map allows to prepackage an area of the map so mobile workers can download it. Creating map areas speeds up and simplifies the map download process for mobile workers and ensures all the data is available without an internet connection. The map area automatically downloads to their device upon opening the web map. If a map area is not created for the project, the Workforce layers and any sync-enabled reference layers download when the mobile worker opens the web map.

再現の手順

不具合 ID: BUG-000163693

ソフトウェア:

  • ArcGIS Workforce

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