An ArcGIS Online web scene appears blurry in the Internet Explorer web browser but not in the Mozilla Firefox or Google Chrome web browser.
最後に公開された状態: September 11, 2017ArcGIS Online
不具合 ID 番号
BUG-000107675
送信されました
August 29, 2017
最終更新日
June 5, 2024
適用対象
ArcGIS Online
見つかったバージョン
5.2
ステータス
Known Limit
開発チームによる確認後に、この問題が、Esri の管理の範囲外にあるソフトウェアの既知の制限に関するものであると判断されました。 問題の「参考情報」セクションに、さらに詳細な説明が示されていることがあります。
参考情報
This is as designed. The Scene Viewer and JavaScript API (and WebApp Builder consequently) automatically adjust the quality settings based on the browser used. The reason is that, as stated in the Scene Viewer documentation, IE11 is not optimized for high-quality 3D graphics, as a consequence webscenes are automatically configured for best performance. This has several visual effects like reduced basemap and buildings LODs and disabled advanced 3D graphics features like realistic atmosphere.
In the Scene Viewer the quality settings can be controlled with the Settings tool, however in the WebApp Builder this is currently only available by changing the JavaScript code.
Scene Viewer browser requirements: http://doc.arcgis.com/en/arcgis-online/reference/scene-viewer-requirements.htm#ESRI_SECTION1_CCF7723485A34F509CEAA6A1C56F34B8
JavaScript API reference: https://developers.arcgis.com/javascript/latest/api-reference/esri-views-SceneView.html#qualityProfile
対処法
Use the Mozilla Firefox, Google Chrome, or Microsoft Edge web browser.