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Bug

Unable to view the configuration screen when using any non-default basemap while creating an Esri Story Map Shortlist app.

Last Published: November 19, 2018 ArcGIS Online
Bug ID Number BUG-000117978
SubmittedNovember 6, 2018
Last ModifiedAugust 31, 2023
Applies toArcGIS Online
Version found6.3
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Esri focuses its development efforts on the current generation of the ArcGIS StoryMaps products and has previously announced that the classic storytelling templates, which are currently in extended support, will be moved to mature support in October 2023. As a result of this direction, the development team no longer considers enhancements to the classic templates and only considers critical-priority bug fixes. This issue is either an enhancement or a bug that is not classified as critical, so the development team does not plan to address it in the classic Esri Story Maps templates. ArcGIS StoryMaps is developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although some issues and enhancements are never implemented in the classic templates, many of these are incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic Esri Story Maps template transition plan, refer to the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition.

Workaround

Option 1:

  1. Create an Esri Story Map Shortlist app using a default basemap.
  2. Configure the story and click Save.
  3. On the web app that the story refers to, add a layer as a basemap from the ArcGIS Living Atlas and save as a web map.
  4. Refresh the story to view the non-default basemap.

Option 2:

  1. Add the desired basemap as a layer.
  2. Increase the transparency of the default basemap to 100%.
  3. Create the Esri Story Map app.

Steps to Reproduce

Bug ID: BUG-000117978

Software:

  • ArcGIS Online

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