laptop and a wrench

Bug

Login for ArcGIS Maps for Office fails when TLS 1.0 and SSL 3.0 are disabled on Internet Information Server (IIS) on the Portal for ArcGIS web adaptor machine.

Last Published: January 7, 2019 ArcGIS for Office
Bug ID Number BUG-000109702
SubmittedNovember 21, 2017
Last ModifiedOctober 9, 2023
Applies toArcGIS for Office
Version found4.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed5.0
StatusFixed

Workaround

Do not disable SSL 3.0.

Steps to Reproduce

Bug ID: BUG-000109702

Software:

  • ArcGIS for Office

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