Using the Survey123 field app and allowing the device to enter sleep mode or auto-lock causes an uncompleted survey download .tpk file and returns an error message, "Error unpacking."
Last Published: November 9, 2018ArcGIS Survey123
Bug ID Number
BUG-000108307
Submitted
September 26, 2017
Last Modified
August 26, 2020
Applies to
ArcGIS Survey123
Version found
2.3
Version Fixed
3.1
Status
Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Workaround
The following settings ensure the device stays on during the download.Iphone 6Settings > Display & Brightness > Auto-Lock.AndroidSettings > Display > Advanced > Sleep.