| Numéro de bogue | BUG-000108307 |
| Envoyé | Sep 26, 2017 |
| Modified | Mar 30, 2022 |
| Gravité | Low |
| S’applique à | ArcGIS Survey123 |
| Version trouvée | 2.3 |
| Langage de programmation | N/D |
| Plateforme serveur | |
| Plateforme client | |
| Base de données | N/D |
| Paramètre régional | N/D |
| Statut |
Unknown Text - Bugs/Fixed
Learn more |
| Version corrigée | 3.1 |
| Résolu par le fournisseur | N/A |
Bogue BUG-000108307
Synopsis
Using the Survey123 field app and allowing the device to enter sleep mode or auto-lock causes an uncompleted survey download .tpk file and returns an error message, "Error unpacking."
Informations supplémentaires
N/D
Autre solution
The following settings ensure the device stays on during the download.
Iphone 6
Settings > Display & Brightness > Auto-Lock.
Android
Settings > Display > Advanced > Sleep.