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Bug

Unable to access the settings tab for ArcGIS Online items with stored credentials and limited usage when the referrer URLs do not include the ArcGIS Online Organization URL.

Last Published: October 28, 2016 ArcGIS Online
Bug ID Number BUG-000100055
SubmittedOctober 12, 2016
Last ModifiedMarch 30, 2022
Applies toArcGIS Online
Version found4.3
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed4.4
StatusFixed

Workaround

1. Create a new Item ID:a. Add a new item and include the ArcGIS Online Organization URL while limiting the usage for the new item.b. Delete the old item.2. Maintain the original item ID.Please note that it is not a recommended workflow due to the risks involved and it is not supported by ESRI technical Supporta. Add a new item and include the ArcGIS Online Organization URL while limiting the usage for the new item.b. Sign into <a href="https://ago-assistant.esri.com" target="_blank">https://ago-assistant.esri.com</a>/.c. Click on the 'I want to' drop-down menu > View an Item's JSON.d. View the JSON for old item and note the Item ID.f. View the JSON for new item and note the Item ID.g. While viewing the JSON for the new item, click on the Edit Icon. Replace the ID in new item’s JSON with the old item’s ID.h. Click Save.i. Reload the page. Note that the original IDs are still displayed for each item while viewing the JSON within ArcGIS Online Assistant. Furthermrore, while opening the item details in ArcGIS Online, the item IDs in the URL remain the same for both items. The item details of the old item get updated using the new item's details. The settings tab now loads for the old item as well as the new item. j. Update the limit usage settings for the old item to include the ArcGIS Online Organization URL.

Steps to Reproduce

Bug ID: BUG-000100055

Software:

  • ArcGIS Online

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