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Bug

Thumbnails viewed in the AppStudio for ArcGIS Map Tour template appear blurry when using the Story Map creation method of uploading pictures to ArcGIS Online.

Last Published: July 13, 2016 ArcGIS AppStudio
Bug ID Number BUG-000097643
SubmittedJuly 8, 2016
Last ModifiedDecember 10, 2021
Applies toArcGIS AppStudio
Version found1.2
Operating SystemWindows
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

The issue described here is to do with the use of the story map creation tool and in that tool, there are choices that can be made, that eliminate the problem. When you choose to upload your images to ArcGIS Online, you can choose to upload the image at the original size or resize it. You can also nominate a different image for the thumbnail. If you wish to use the same image (or perhaps cropped version of the image) as the thumbnail you should prepare a file for this purpose before uploading it. The map tour template honors different images defined for the full size image and the thumbnail.

Workaround

1. When creating the Story Map, utilize a photo sharing site like Flickr or use images shared on your own website. This prevents the images from being resized when being uploaded to ArcGIS Online. 2. In the Data tab of the feature services Item Details page, alter the url of the thumbnail URL value to match the picture URL. Keep in mind that this may affect the performance of the Story Map application and AppStudio native application when being viewed on a phone.

Steps to Reproduce

Bug ID: BUG-000097643

Software:

  • ArcGIS AppStudio

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