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Bogue

When viewing a Story Map Journal in Internet Explorer 11, an enlarged side panel image opens behind the main stage when the main stage is a PDF web link.

Dernière publication: April 12, 2017 ArcGIS Online
Numéro d’ID de bogue BUG-000103561
EnvoiMarch 11, 2017
Dernière modificationJune 5, 2024
S’applique àArcGIS Online
Version trouvéeN/A
Système d’exploitationWindows OS
Version du système d’exploitation7
StatutWill Not Be Addressed

Informations supplémentaires

This issue is a very low priority for Esri to fix and it will likely never be addressed due to the following factors: - The issue only affects a secondary feature of the app (image expansion). - The issue is only observed when specific types of media are configured in a story. - The issue is observed on only one browser, which has relatively low use by the Story Maps community.

Solution de contournement

- Disable image expansion in side panel images in sections where a PDF is embedded in the main stage.- Add a hyperlink to the PDF in the side panel text so that it opens in a new browser tab (instead of embedding the PDF).- Use a browser other than Internet Explorer 11, such as Google Chrome or Mozilla Firefox.

Étapes pour reproduire

ID de bogue: BUG-000103561

Logiciel:

  • ArcGIS Online

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