laptop and a wrench

Bogue

When using the ArcGIS Server's default PrintingTools service, secured services do not display in the printed map if the custom basemap is shared with Everyone.

ArcGIS GIS Server
Numéro d’ID de bogue BUG-000160203
EnvoiJuly 27, 2023
Dernière modificationJune 5, 2024
S’applique àArcGIS GIS Server
Version trouvée11.1
Système d’exploitationWindows Server
Version du système d’exploitation2019 64 Bit
StatutDuplicate

Solution de contournement

  • Change the sharing settings of the services set as the basemaps to secure (share with Organization, Owners, or Groups). When the custom basemap is secured, other secured layers on the map are successfully displayed when printed. In this example, the Stars_Features layer and map image (custom basemap) are both secured and correctly displayed in the print as shown in the image below.

rtaImage2.jpg

  • Share all layers with Everyone. Custom basemaps can be secured or shared with Everyone.
  • Use a custom print service. All layers are displayed in the print regardless of the sharing settings.
  • Use Esri's public basemaps instead of custom basemaps.

Étapes pour reproduire

ID de bogue: BUG-000160203

Logiciel:

  • ArcGIS GIS Server

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement