laptop and a wrench

Bogue

When using basemaps in a basemap group for offline field mapping in ArcGIS Field Maps Designer within Enterprise 11.3, an error occurs stating "The basemap does not contain credentials."

Portal for ArcGIS
Numéro d’ID de bogue BUG-000170645
EnvoiSeptember 10, 2024
Dernière modificationOctober 31, 2024
S’applique àPortal for ArcGIS
Version trouvée11.3
Système d’exploitationWindows OS
Version du système d’exploitation2019 64 Bit
StatutAs Designed

Informations supplémentaires

"The basemap does not contain credentials." error message is expected when using an Esri basemap that has not been configured for offline use. Per our documentation, "The default Esri basemaps included in your portal are not enabled for offline use. You can take similar basemaps offline by adding an Esri basemap from ArcGIS Online to your web map." Source: https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm#ESRI_SECTION1_C0331D55CAE14D4FAB1B54354A9246F2 In order to avoid this error message, the "Use an Esri basemap offline" workflow will need to be completed as described in the documentation linked above. The workflow involves adding Esri Tiled Basemaps or Vector Basemaps that are configured for offline use into the ArcGIS Enterprise portal as items with stored ArcGIS Online credentials.

Étapes pour reproduire

ID de bogue: BUG-000170645

Logiciel:

  • Portal for ArcGIS

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement