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Bogue

When publishing a custom print service (export web map/with custom layout templates) from ArcGIS Pro to ArcGIS Enterprise, the print service exports files with the full format name as its extension. e.g. '.portable document format (pdf)' instead of .pdf.

Portal for ArcGIS
Numéro d’ID de bogue BUG-000172217
EnvoiNovember 13, 2024
Dernière modificationJuly 25, 2025
S’applique àPortal for ArcGIS
Version trouvée11.2
Système d’exploitationWindows Server
Version du système d’exploitation2022
Version de correctionArcGIS Enterprise 11.5, 3.5
StatutFixed

Informations supplémentaires

This issue is addressed in ArcGIS Enterprise 11.5 and ArcGIS Pro 3.5.

Solution de contournement

  • When using Classic Map Viewer, it is fine because the print is via the browser (right click on page and print).
    • comes up with .pdf as opposed to the full name of the format
  • Switching over to the default print service (in utilities) then refreshing map viewer will also print with the normal .pdf extension as opposed to the full format name of the extension.

Étapes pour reproduire

ID de bogue: BUG-000172217

Logiciel:

  • Portal for ArcGIS

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