When Portal for ArcGIS is used to license ArcGIS Pro on an Amazon Web Services (AWS) instance, users are unable to log in to ArcGIS Pro. Running the 'Configure your licensing portal' option allows the Portal for ArcGIS URL to be set successfully and the login screen comes up correctly. However, after the Sign In button is clicked, the "Initializing..." message displays and remains until ArcGIS Pro completely crashes. The license shows as checked out successfully in Portal for ArcGIS.

Dernière publication: January 29, 2016

Portal for ArcGIS

Numéro d’ID de bogue	BUG-000091894
Envoi	November 3, 2015
Dernière modification	August 3, 2021
S’applique à	Portal for ArcGIS
Version trouvée	10.3.1
Statut	Known Limit

Informations supplémentaires

The ArcGIS Pro client connects with the License Manager (LM) directly through the TCP/IP protocol, so it cannot connect to an LM running in AWS unless some kind of tunneling is performed. If the licensing portal is on AWS but the LM is local, everything works fine.

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ID de bogue: BUG-000091894

Logiciel:

Portal for ArcGIS

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Informations supplémentaires

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