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Bogue

When opening an existing Survey123 for ArcGIS form from ArcGIS Online using the 'Manage in Survey123 Website' option, the error message, "Your account <account name> is not licensed for Survey123. Please ask your organization administrator to assign you a user type that includes Field/Essential Apps" is returned.

Dernière publication: May 27, 2019 ArcGIS Survey123
Numéro d’ID de bogue BUG-000120887
EnvoiMarch 14, 2019
Dernière modificationJune 5, 2024
S’applique àArcGIS Survey123
Version trouvée3.3
Système d’exploitationWindows OS
Version du système d’exploitation10.0
Version de correction3.4
StatutFixed

Solution de contournement

Close and re-launch the web browser to navigate directly to the Survey123 for ArcGIS site. If the Survey123 for ArcGIS site is not accessed earlier by opening or managing an existing survey, this site is reachable. In some cases, clearing the browser cache resolves the issue.

Étapes pour reproduire

ID de bogue: BUG-000120887

Logiciel:

  • ArcGIS Survey123

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