laptop and a wrench

Bogue

When logged into two ArcGIS Online accounts in the same browser, the user is unable to download a notebook in both accounts at the same time, and the error message: "[notebook server id] is not accessible for user [username]" is returned.

Dernière publication: March 9, 2021 ArcGIS Online
Numéro d’ID de bogue BUG-000137300
EnvoiFebruary 8, 2021
Dernière modificationJune 5, 2024
S’applique àArcGIS Online
Version trouvée8.4
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
StatutAs Designed

Informations supplémentaires

Please see the workaround listed. Another option is to link multiple ArcGIS accounts and switch between them. For more information, refer to https://www.esri.com/arcgis-blog/products/arcgis-online/administration/link-multiple-arcgis-accounts/.

Solution de contournement

  • Open one account in the normal Google Chrome browser and another account in the Google Chrome incognito mode.
  • Alternately, open one account in Google Chrome and the other account in a different browser client, for example Safari, Firefox, or Microsoft Edge.

Étapes pour reproduire

ID de bogue: BUG-000137300

Logiciel:

  • ArcGIS Online

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