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Bogue

When downloading a basemap for offline use in the Survey123 for ArcGIS field app, if the screen auto-locks during the download process, the basemap fails to fully download, however no error message is returned.

Dernière publication: October 31, 2018 ArcGIS Survey123
Numéro d’ID de bogue BUG-000110110
EnvoiDecember 11, 2017
Dernière modificationJune 5, 2024
S’applique àArcGIS Survey123
Version trouvée2.5
StatutKnown Limit

Informations supplémentaires

Closing is a known limitation caused by the app not continuing to run when in background (device locked) or device sleeps.

Solution de contournement

Make sure the phone remains turned on during the download process.

Étapes pour reproduire

ID de bogue: BUG-000110110

Logiciel:

  • ArcGIS Survey123

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