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Bogue

When creating offline areas in ArcGIS Online, incorrect error messages are returned when the offline map area exceeds the 1GB size limit.

ArcGIS Online
Numéro d’ID de bogue BUG-000161724
EnvoiSeptember 27, 2023
Dernière modificationJuly 11, 2025
S’applique àArcGIS Online
Version trouvéeJune 2023
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
StatutKnown Limit

Informations supplémentaires

This issue is a known limitation.

Solution de contournement

  • Avoid using layers larger than 1GB in offline maps.
  • Using the offline packaging service, create smaller, segmented offline areas of the larger area.
  • Create offline areas in the ArcGIS Field Maps field app on a mobile device.
  • On the Offline page in the Field Maps Designer, select the 'Device will download and get updates for features only' option in the 'features and attachment delivery' section. This causes the offline area packaging and download to exclude attachments, while allowing attachments to be collected and uploaded.

Étapes pour reproduire

ID de bogue: BUG-000161724

Logiciel:

  • ArcGIS Online

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