laptop and a wrench

Bogue

When ArcGIS Experience Builder contains a web scene with multiple feature layers and a 3D layer, the app reloads on iOS version 17.x.

ArcGIS Online
Numéro d’ID de bogue BUG-000169506
EnvoiJuly 29, 2024
Dernière modificationSeptember 19, 2025
S’applique àArcGIS Online
Version trouvéeJune 2024
Système d’exploitationApple iOS
Version du système d’exploitation17.x
StatutKnown Limit

Informations supplémentaires

It is a JavaScript API limitation. It can only use the 2G memory of the iPhone. If the data is very large, it exceeds the memory and causes the app to reload.

Solution de contournement

  • Limit the scale range of the large point layers to zoom in.
  • Bin the points in hexbins to view data at small scales.
  • Filter features by the type to display only the major type at a small scale and create another feature layer to display all features at a large scale.
  • Publish a tile layer from a feature layer from the layer item page. This layer is also used to display data at a small scale as it also supports pop-ups.
  • Refer to the documentation for more information: https://pro.arcgis.com/en/pro-app/latest/help/mapping/map-authoring/author-a-multiscaled-map.htm.

Étapes pour reproduire

ID de bogue: BUG-000169506

Logiciel:

  • ArcGIS Online

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement