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Bogue

When adding web maps and layers to a project in ArcGIS Business Analyst, users are prompted for portal credentials if any of the web maps includes a non-public server service without stored credentials.

ArcGIS Business Analyst Web App
Numéro d’ID de bogue BUG-000178328
EnvoiJuly 30, 2025
Dernière modificationDecember 4, 2025
S’applique àArcGIS Business Analyst Web App
Version trouvéeJune 2025
Système d’exploitationWindows OS
Version du système d’exploitation11.0 64 bit
StatutAs Designed

Informations supplémentaires

Thank you for reaching out to the team with this question. The prompt to sign in to access and load the secured service within the map is expected in this case. This behavior is handled the same way as in other ArcGIS Online applications. Please enter the required credentials to load the web map into the Business Analyst Web App.

Solution de contournement

Currently, canceling the pop-up returns the "The items you are trying to add can't be accessed." warning message, but users are still able to access Living Atlas data and other web maps. This can be confusing for users who do not realize the reason they are being prompted for their portal credentials and lead them to believe they can no longer access data like they could before.

Étapes pour reproduire

ID de bogue: BUG-000178328

Logiciel:

  • ArcGIS Business Analyst Web App

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