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Bogue

Web Map Tile Service (WMTS) layers with the Tiles format tag do not load in Portal for ArcGIS web maps in Portal for ArcGIS 10.5 and previous versions, but load as intended in Portal for ArcGIS 10.5.1 and later versions.

Dernière publication: April 4, 2018 Portal for ArcGIS
Numéro d’ID de bogue BUG-000112833
EnvoiMarch 30, 2018
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.5
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

Portal for ArcGIS 10.5 is no longer in a supported phase of the ArcGIS Enterprise life cycle. Therefore, the issue is not reproducible in the later versions of ArcGIS Enterprise and will not be addressed. For more information, refer to https://support.esri.com/en-us/products/arcgis-enterprise/life-cycle.

Solution de contournement

Set the file format to PNG or JPEG so that earlier releases of Portal for ArcGIS can comprehend the request to the Web Map Tile Service (WMTS). If possible, upgrade to Portal for ArcGIS 10.5.1 or Portal for ArcGIS 10.6.

Étapes pour reproduire

ID de bogue: BUG-000112833

Logiciel:

  • Portal for ArcGIS

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